At SHRI GURU KRIPA ENTERPRISES (Saatyaki Naturals), we value your satisfaction and want you to be completely happy with your purchase 😊.
Please note that we do not accept requests for refunds or replacements once an order is confirmed. However, we’re always here to assist you in finding a solution that works for everyone.
In case of Damaged product
- Team Saatyaki Naturals needs to be notified of the damaged product within 3 days from the delivery date via email/WhatsApp. All the links are given in Contact us page.
- Please provide the following information when reporting any issues with your order: your order number, at least 1 image of the outer packaging, and at least 2 clear images of the damaged product.
(We’re sorry for any inconvenience this may cause, but having this information will help us to quickly and efficiently resolve any issues with your order.)
- For multiple-item shipments, please note that we can only accept returns and replacements for the affected product.
- We know that your time is valuable, so we’ll respond to your request within the next 4 working hours. Our team will be more than happy to provide you with any assistance you need afterwards.
In Case of a Missing Product
- Team Saatyaki Naturals needs to be notified of the missing product within 3 days from the delivery date via email/WhatsApp. All the links are given in Contact us page.
- Please provide the following information when reporting the missing items in your order: your order number, at least 1 image of the outer packaging, and at least 2 clear images of the opened package and 1 Video with the received products inside. (We’re sorry for any inconvenience this may cause, but having this information will help us to quickly and efficiently resolve any issues with your order.)
- While we’re unable to process refunds, we’re more than happy to promptly re-send any missing products to ensure you receive exactly what you ordered.
- We know that your time is valuable, so we’ll respond to your request within the next 4 working hours. Our team will be more than happy to provide you with any assistance you need afterwards.
Additional Information
- In the event that a product is unavailable and payment has already been made to SHRI GURU KRIPA ENTERPRISES (Saatyaki Naturals), we will work with you to find a suitable alternative or provide a refund.
- At SHRI GURU KRIPA ENTERPRISES (Saatyaki Naturals), we reserve the right to cancel any order for any reason. Additionally, we may request further information to complete your order. In the event that your order, or a portion of it, is cancelled, we will notify you promptly. If payment has already been made and your order is cancelled, you can expect to receive a refund within 5-7 working days.
- Cost of Returning an Item- SHRI GURU KRIPA ENTERPRISES (Saatyaki Naturals), as the Seller, will work with the buyer to determine and agree upon which party will be responsible for bearing the logistics cost associated with returning an item.
- As the Seller, we will carefully investigate and confirm the receipt of the returned item before issuing a refund to the buyer. We want to make sure that we have all the necessary information and have conducted a thorough review before processing the refund.
- Unless it is stated in our Refunds and Return Policy, we cannot accept returns or issue refunds due to a change of mind. Please note that if you have received the items that are mentioned in the confirmation email or invoice, we will not be able to entertain refund requests.
For delivery related query please reach or here - support@saatyakinaturals.com or WhatsApp us at +91-8764774554.
 
 